We do not provide refunds or exchanges merely because you have changed your mind regarding products ordered. We may, in our absolute discretion, allow a return for a credit or refund on a case-by-case basis provided the product you wish to return is returned within 30 days of receipt, not used or damaged and returned in its original, unmarked packaging and together with all accessories, manuals, documentation and registration documents that were delivered with the product.

To arrange a return you must first contact our Customer Service Team.  You must not deliver the product back to us without first obtaining prior approval from our Customer Service Team. Once approval is obtained from the Customer Service Team, you will be provided with instructions for making the return. 

The above does not affect any rights you have to make a claim under our warranty or at law.